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What type of information do we collect? 

In order to process your order, The Surrey Studio requires your name, email address, billing address, delivery address, credit/debit card number, security code and expiry date. We also collect information via cookies when you visit our site. We receive, collect and store any information you enter on our website or provide us in any other way. Your Internet protocol (IP) address is used to connect your computer to the internet in order to visit the website providing connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

How do we collect information? 

When you conduct a transaction on our website, as part of the process, we collect personal information about you such as your name, address and email address. Your personal information will be used for the specific reason of buying a product from The Surrey Studio's website. The Surrey Studio will never share your data with third parties and we shall only store your information for a period of 2 years.


How do we store, use, share and disclose your personal information? 

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

How do we communicate with you? 

We will only ever contact you regarding an order, should there be any issues or if you have a specific product requirements. Our preferred method of contact will be by email regarding your order or should you want to opt in to our own occasional email marketing to let you know our news.

How do we use cookies and other tracking tools? 

Session (Transient) cookies: These cookies are deleted on closing of your browser and do not collect information from your computer. 

Persistent (Permanent or Stored) cookies. These are stored on your hard drive until they expire on a set expiration date or until you delete them. These cookies are used to collect identifying information about the user, such as behavior or user preferences for a specific site. 

Privacy policy updates 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

Updated information or withdrawing your consent 

If you don’t want us to process your data anymore, or would like access to correct, amend or delete any of your personal information please email

These General Terms & Conditions/Privacy Policy were established by The Surrey Studio on 10/05/2021.

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